:root {
  --ink: #14213d;
  --paper: #ffffff;
  --action: #fca311;
  --mint: #2a9d8f;
  --mist: #edf1f4;
  --line: rgba(20, 33, 61, 0.14);
  --muted: #6a7382;
  --danger: #be3144;
  --shadow: 0 18px 60px rgba(20, 33, 61, 0.18);
  color-scheme: light;
}

* {
  box-sizing: border-box;
}

html {
  min-width: 320px;
  background: var(--ink);
}

body {
  margin: 0;
  font-family: Inter, Arial, Helvetica, sans-serif;
  color: var(--ink);
  background:
    linear-gradient(90deg, rgba(20, 33, 61, 0.06) 1px, transparent 1px),
    linear-gradient(0deg, rgba(20, 33, 61, 0.05) 1px, transparent 1px),
    #f7f8f9;
  background-size: 34px 34px;
}

button,
input {
  font: inherit;
}

button {
  cursor: pointer;
}

.app-shell {
  min-height: 100svh;
  display: grid;
  grid-template-columns: 228px minmax(0, 1fr);
}

.left-rail {
  position: sticky;
  top: 0;
  min-height: 100svh;
  padding: 22px 18px;
  color: var(--paper);
  background: var(--ink);
  display: flex;
  flex-direction: column;
  gap: 26px;
}

.brand {
  display: grid;
  grid-template-columns: 46px minmax(0, 1fr);
  gap: 12px;
  align-items: center;
  color: var(--paper);
  text-decoration: none;
  font-family: Georgia, 'Times New Roman', serif;
  font-size: 24px;
  line-height: 0.9;
}

.brand img {
  width: 46px;
  height: 46px;
}

.screen-tabs {
  display: grid;
  gap: 8px;
}

.tab,
.chip,
.primary-action,
.ghost-action {
  border: 0;
  border-radius: 7px;
  min-height: 40px;
  transition: transform 160ms ease, background 160ms ease, color 160ms ease, border-color 160ms ease;
}

.tab {
  text-align: left;
  color: rgba(255, 255, 255, 0.74);
  background: rgba(255, 255, 255, 0.07);
  padding: 10px 12px;
}

.tab:hover,
.tab.is-active {
  color: var(--ink);
  background: var(--action);
}

.workflow-note {
  margin-top: auto;
  padding-top: 18px;
  border-top: 1px solid rgba(255, 255, 255, 0.18);
}

.workflow-note span,
.eyebrow,
.metric-strip span,
dt,
.record-grid span {
  display: block;
  margin-bottom: 6px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: uppercase;
}

.workflow-note span {
  color: rgba(255, 255, 255, 0.56);
}

.workflow-note strong {
  display: block;
  color: var(--paper);
  font-size: 13px;
  line-height: 1.45;
}

.cockpit {
  min-width: 0;
  padding: 24px;
}

.topbar {
  display: flex;
  justify-content: space-between;
  gap: 20px;
  align-items: flex-start;
  margin-bottom: 18px;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1,
h2 {
  font-family: Georgia, 'Times New Roman', serif;
  letter-spacing: 0;
}

h1 {
  margin-bottom: 0;
  font-size: clamp(34px, 5vw, 68px);
  line-height: 0.96;
}

h2 {
  margin-bottom: 8px;
  font-size: clamp(24px, 3vw, 42px);
  line-height: 1;
}

h3 {
  margin-bottom: 8px;
  font-size: 16px;
}

p {
  color: var(--muted);
  line-height: 1.5;
}

.api-state {
  flex: 0 0 auto;
  max-width: 260px;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 10px 12px;
  background: var(--paper);
  color: var(--mint);
  font-size: 13px;
  font-weight: 800;
  overflow-wrap: anywhere;
}

.api-state[data-mode='error'] {
  color: var(--danger);
}

.api-state[data-mode='loading'] {
  color: var(--ink);
}

.metric-strip {
  display: grid;
  grid-template-columns: repeat(4, minmax(130px, 1fr)) minmax(220px, 1.4fr);
  gap: 1px;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  margin-bottom: 18px;
  background: var(--line);
}

.metric-strip article {
  min-width: 0;
  padding: 14px;
  background: var(--paper);
}

.metric-strip strong {
  display: block;
  font-family: Georgia, 'Times New Roman', serif;
  font-size: clamp(24px, 3vw, 38px);
  line-height: 1;
  overflow-wrap: anywhere;
}

.metric-strip small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
}

.screen {
  display: none;
}

.screen.is-visible {
  display: block;
  animation: liftIn 220ms ease both;
}

.command-grid,
.detail-layout,
.report-grid {
  display: grid;
  grid-template-columns: minmax(320px, 0.86fr) minmax(420px, 1.14fr);
  gap: 18px;
  align-items: start;
}

.case-card,
.dispatch-board,
.record-panel,
.timeline-panel,
.report-panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: var(--shadow);
}

.case-card {
  min-height: 620px;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 18px;
  background:
    radial-gradient(circle at 72% 26%, rgba(252, 163, 17, 0.18), transparent 30%),
    linear-gradient(180deg, #ffffff, #f5f7f8);
}

.case-head,
.section-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
}

.case-head h2 {
  margin-bottom: 8px;
}

.sla,
.queue-top em {
  border-radius: 999px;
  padding: 7px 10px;
  white-space: nowrap;
  color: var(--paper);
  background: var(--mint);
  font-size: 12px;
  font-style: normal;
  font-weight: 900;
}

.sla.warning,
.queue-top em.warning {
  color: var(--ink);
  background: var(--action);
}

.sla.breach,
.queue-top em.breach {
  background: var(--danger);
}

.orbit-map {
  position: relative;
  min-height: 210px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--ink);
  overflow: hidden;
  display: grid;
  place-items: center;
}

.orbit-map .dot {
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: var(--action);
  box-shadow: 0 0 0 9px rgba(252, 163, 17, 0.12);
}

.orbit-map .orbit {
  position: absolute;
  width: 180px;
  height: 82px;
  border: 4px solid rgba(255, 255, 255, 0.82);
  border-radius: 50%;
  transform: rotate(-18deg);
}

.orbit-map .orbit.two {
  width: 210px;
  border-color: var(--mint);
  transform: rotate(24deg);
}

.orbit-map b {
  position: absolute;
  left: 16px;
  bottom: 14px;
  color: var(--paper);
  font-size: 13px;
}

.case-meta,
.record-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1px;
  margin: 0;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--line);
}

.case-meta div,
.record-grid div {
  min-width: 0;
  padding: 13px;
  background: var(--paper);
}

dd {
  margin: 0;
  font-weight: 800;
  overflow-wrap: anywhere;
}

.conversion-line,
.queue-bottom,
.queue-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
}

.conversion-line strong {
  font-family: Georgia, 'Times New Roman', serif;
  font-size: 30px;
}

.progress {
  width: 100%;
  height: 9px;
  border-radius: 999px;
  background: rgba(20, 33, 61, 0.1);
  overflow: hidden;
}

.progress span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, var(--mint), var(--action));
}

.action-row {
  display: grid;
  grid-template-columns: 1.1fr 1fr 0.8fr;
  gap: 10px;
  margin-top: auto;
}

.primary-action {
  background: var(--action);
  color: var(--ink);
  font-weight: 900;
  padding: 10px 13px;
}

.ghost-action {
  border: 1px solid var(--line);
  background: var(--paper);
  color: var(--ink);
  font-weight: 800;
  padding: 10px 13px;
}

.primary-action:hover,
.ghost-action:hover,
.queue-item:hover {
  transform: translateY(-1px);
}

.dispatch-board,
.record-panel,
.timeline-panel,
.report-panel {
  padding: 18px;
}

.filter-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.chip {
  border: 1px solid var(--line);
  background: var(--paper);
  color: var(--ink);
  padding: 8px 11px;
  font-size: 13px;
  font-weight: 800;
}

.chip.is-active {
  border-color: var(--ink);
  background: var(--ink);
  color: var(--paper);
}

.search-line {
  margin: 14px 0;
}

.search-line input {
  width: 100%;
  min-height: 44px;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 0 12px;
  background: #fbfcfd;
  color: var(--ink);
}

.queue-list,
.timeline-list,
.calendar-grid,
.result-list,
.certificate-list,
.bars,
.certificate-report {
  display: grid;
  gap: 10px;
}

.queue-item {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--paper);
  color: var(--ink);
  text-align: left;
}

.queue-item.is-selected {
  border-color: var(--action);
  box-shadow: inset 4px 0 0 var(--action);
}

.queue-top strong,
.queue-mid,
.queue-bottom {
  min-width: 0;
  overflow-wrap: anywhere;
}

.queue-mid {
  display: block;
  margin: 8px 0;
  color: var(--muted);
}

.queue-bottom b {
  color: var(--mint);
}

.record-panel h3 {
  margin-top: 22px;
}

.result-list article,
.certificate-list article,
.timeline-list article,
.calendar-item,
.bars article,
.certificate-report article {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  background: var(--paper);
}

.result-list strong,
.certificate-list strong,
.timeline-list strong,
.calendar-item h3 {
  display: block;
  overflow-wrap: anywhere;
}

.result-list span,
.certificate-list span,
.timeline-list span,
.timeline-list small,
.calendar-item time,
.calendar-item span,
.bars small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-size: 13px;
}

.timeline-list article.critical,
.calendar-item.critical {
  border-color: rgba(190, 49, 68, 0.5);
  box-shadow: inset 4px 0 0 var(--danger);
}

.timeline-list article.high,
.calendar-item.high {
  border-color: rgba(252, 163, 17, 0.72);
  box-shadow: inset 4px 0 0 var(--action);
}

.calendar-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.calendar-item {
  min-height: 150px;
}

.bars article {
  display: grid;
  grid-template-columns: 190px minmax(120px, 1fr) 130px;
  gap: 12px;
  align-items: center;
}

.bars article div,
.bars small {
  min-width: 0;
}

.certificate-report {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.certificate-report article {
  min-height: 120px;
  display: grid;
  align-content: center;
}

.certificate-report strong {
  font-family: Georgia, 'Times New Roman', serif;
  font-size: 46px;
  line-height: 1;
}

.empty {
  min-height: 420px;
  display: grid;
  place-items: center;
  color: var(--muted);
}

@keyframes liftIn {
  from {
    opacity: 0;
    transform: translateY(6px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@media (max-width: 1180px) {
  .app-shell {
    grid-template-columns: 1fr;
  }

  .left-rail {
    position: relative;
    min-height: auto;
    display: grid;
    grid-template-columns: minmax(160px, 1fr) minmax(260px, 2fr);
    align-items: center;
  }

  .workflow-note {
    display: none;
  }

  .screen-tabs {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .tab {
    text-align: center;
  }

  .metric-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .metric-strip .wide {
    grid-column: 1 / -1;
  }

  .command-grid,
  .detail-layout,
  .report-grid {
    grid-template-columns: 1fr;
  }

  .case-card {
    min-height: auto;
  }

  .calendar-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 700px) {
  .left-rail {
    grid-template-columns: 1fr;
    gap: 16px;
    padding: 16px;
  }

  .screen-tabs {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .cockpit {
    padding: 16px;
  }

  .topbar,
  .case-head,
  .section-head {
    display: grid;
  }

  .api-state {
    max-width: none;
    width: 100%;
  }

  .metric-strip,
  .case-meta,
  .record-grid,
  .calendar-grid,
  .certificate-report {
    grid-template-columns: 1fr;
  }

  .action-row {
    grid-template-columns: 1fr;
  }

  .filter-row {
    justify-content: stretch;
  }

  .chip {
    flex: 1 1 120px;
  }

  .bars article {
    grid-template-columns: 1fr;
  }
}